A QR code queue management system is a digital tool that lets customers join a virtual queue by scanning a QR code with their phone. They can track their wait time in real-time and receive SMS notifications when it's their turn—no app downloads required.
Virtual Queue Software for Restaurants, Cafes, and Salons
Streamline customer flow and eliminate crowded waiting areas with our QR code-based virtual queue system. Perfect for busy restaurants, trendy cafes, beauty salons, and any service business looking to modernize their customer experience.
Live Demo
For Staff and Customers
Staff manage the queue, customers track their place in line.
Staff View
dashboard.scanqueue.com
MP
Mario's Pizza
Downtown Location•Open
3
AM
Live Queue Active
Today • Sep 8
+2
10
In Queue
-1m
6m
Avg Wait
+5
45
Served Today
Current Queue
All
1
SM
Sarah M.Ready
Party of 2
2
JD
John D.Waiting
Party of 4
~5 min
3
MR
Mike R.Waiting
Party of 2
~12 min
Customer View
9:41
MP
Mario's Pizza
Downtown • Open•
4.8
4
You're #4 in line
~12 minutes
We'll notify you when it's almost your turn
12 waiting
~8 min
Connected
Digital Waitlist Software & Queue Management System Features
Complete virtual queue solution with QR code check-in, real-time tracking, and SMS notifications for restaurants, salons, and retail businesses
Features → Happier Customers
No more crowding, no more confusion — just smooth, transparent waiting
QR Check-In
Our queue scan app lets customers join your digital waitlist instantly by scanning a QR code. No downloads, no registration—just scan and join the virtual queue in seconds.
Real-Time Updates
Our digital waitlist software provides real-time updates on wait times and live positions in line. Customers track their queue status from anywhere while they wait.
Smart Alerts
Automated SMS queue notifications alert customers when it's their turn. Our queue management system sends customizable text messages and WhatsApp alerts to reduce no-shows.
Features → Smarter Operations
85% reduction in wait time perceptionTools and insights to optimize your service and boost efficiency
Staff Dashboard
Comprehensive queue management dashboard for staff to control the digital waitlist, manage walk-ins, and monitor real-time queue analytics. Perfect for busy restaurants and service businesses.
Analytics & Reports
Advanced queue analytics software tracks average wait times, peak hours, and customer flow patterns. Generate reports to optimize staffing and reduce customer wait times.
Easy Setup
Quick setup for your virtual queue system—print your QR code and start managing queues digitally in minutes. No technical skills needed for our restaurant queue management software.
Real Business Impact
85%
Perceived Wait Reduction
Customers feel served faster
50%
Less Crowding
Calmer, more professional environment
30%
Faster Service
Higher throughput, more revenue/hour
2x
Staff Productivity
Data-driven staffing improvements
The Bottom Line
Serve more customers daily
Better online reviews
Increased revenue per seat
Frequently Asked Questions About Our QR Code Queue Management System
Learn about our virtual queue software, digital waitlist features, and how businesses in Australia use ScanQueue
Yes, ScanQueue is a comprehensive virtual queue software designed specifically for Australian restaurants, cafes, salons, clinics, and service businesses. Our digital waitlist platform manages customer flow efficiently with QR code check-ins and automated SMS alerts.
Our queue management system works in three simple steps: customers scan your unique QR code, join your digital waitlist instantly, and receive real-time updates on their phone. They'll get an SMS notification when it's their turn—no app downloads needed.
Yes, our queue management software offers a free starter plan with 25 SMS notifications per month—ideal for small businesses testing virtual queue technology. Upgrade to paid plans for unlimited SMS alerts and advanced queue analytics.
No downloads required. Our web-based virtual queue system works directly in any mobile browser. Customers simply scan your QR code and join the digital waitlist instantly—making it accessible for all ages and tech levels.
ScanQueue's virtual queue software is perfect for Australian restaurants, busy cafes, beauty salons, medical clinics, retail stores, and any service business managing customer queues. Our digital waitlist system helps reduce crowding and improve customer experience.
Unlike traditional paper-based or buzzer systems, our digital queue management software provides real-time wait time estimates, SMS notifications, and queue analytics. Customers can wait anywhere while tracking their position, reducing lobby congestion by up to 50%.
Yes, our restaurant queue management system supports multiple locations. Each venue gets its own QR code and digital waitlist, while you manage all locations from a single dashboard with consolidated analytics.
Yes. You can personalize SMS and WhatsApp alerts with your business name and brand voice.
You can top up instantly or upgrade your plan — service continues without interruption.
Most businesses are live in under 10 minutes. Print your QR code and you're ready.
We follow industry security standards and never share customer data with third parties.