Back to Home

Terms of Service – ScanQueue

Effective Date: September 8, 2025

Company: Tugadot Pty Ltd ("we," "our," or "us")

These Terms of Service ("Terms") govern your use of ScanQueue. By creating an account or using the service, you agree to these Terms.

1. Service Description

ScanQueue is a digital queue management system that allows businesses to manage customer queues via QR codes, web browser, and SMS notifications.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use ScanQueue.

3. Accounts

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree that all information you provide is accurate and up to date.

4. Use of Service

  • You agree not to misuse the service (e.g., hacking, spamming, or violating laws).
  • SMS notifications are subject to fair usage limits per plan.

5. Payment & Plans

  • Free and paid subscription tiers are available.
  • Fees are billed in AUD, per your chosen plan.
  • Failure to pay may result in suspension or termination of your account.

6. Data & Privacy

  • You retain ownership of your business and customer data.
  • By using the service, you consent to our Privacy Policy.

7. Termination

We may suspend or terminate accounts that violate these Terms. You may cancel anytime.

8. Liability & Disclaimer

  • The service is provided "as is" without warranties.
  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability is limited to the amount you paid in the last 3 months.

9. Governing Law

These Terms are governed by the laws of Australia (Queensland jurisdiction).

10. Contact Us

For questions about these Terms:

Tugadot Pty Ltd
Brisbane, Queensland, Australia
Email: legal@tugadot.com